Refund And Cancellation

Founded in the year 2018, Knteer Solution Private Limitedis a software enabled payment platform set its foot in the digital world and launched its operations in the year 2018. With a gamut of digital payment solutions, Knteer Solution Private Limited continues to help with digital payment issues and offer them scalable and reliable solutions that help them grow seamlessly in the market. Knteer Solution Private Limited is a mid-sized fintech company with diversified business interests in areas such as Financial Inclusion, Travel Services, Utility Payments, and many more.

Early-stage growth companies face complex business scenarios as they grow and end up with high-cost centers for solving such issues with banks or other financial institutions. Knteer Solution Private Limited helps businesses with smart and cost-effective solutions all at one single place.

Knteer Solution Private Limited provides with the best products and services of diverse range at valuable prices, fully backed up by its top-class customer care system. It has been established and find its place as a leading fintech company. A company which has always stayed ahead of the curve no matter what. The employees of the company are trained as such that every difficulty and problem is small for them and they know how to tackle it.

Here we just not provide our clients with the products and services but we also take in charge to guide them about those services/products with the help of our continuously occurring learning and skill development programmes. We value the bond we create with our clients and partners and with that we also provide individuals to showcase their talent and grow.


Refund For Airtickets :
  1. Refunds will be processed as per the airline fare rules and cancellation policy. Such refunds shall be subject to Knteer Solution Private Limited receiving the same from the airlines. However, the convenience fee paid to Knteer Solution Private Limited paid at the time of booking is a non-refundable fee.

  2. All cancellations made directly with the airline need to be intimated to Knteer Solution Private Limited, in order to initiate the process of refund. The processing time for refunds may vary depending on the mode of payment, bank etc. The refund shall be processed after deducting the Knteer Solution Private Limited service fee which is independent of the convenience fee as mentioned above.

  3. The refund will be credited to the same account from which the payment was made. For example, if the User used a wallet, Knteer Solution Private Limited will make an appropriate charge reversal to the same user wallet.

  4. In the event of cancellation and refund of partially utilized tickets, upfront discount and promo code discount availed at the time of booking would be deducted from the refund amount.


Refund For BBPS :
  1. Refunds will be processed as per the BBPS cancellation policy. Such refunds shall be subject to Knteer Solution Private Limited receiving the same from the airlines. However, the convenience fee paid to Knteer Solution Private Limited paid at the time of bill payment is a non-refundable fee.

  2. The processing time for refunds may vary depending on the mode of payment, bank etc. The refund shall be processed after deducting the Knteer Solution Private Limited service fee which is independent of the convenience fee as mentioned above. It will be done in 72 hours once the BBPS payment fails.

  3. The refund will be credited to the same account from which the payment was made. For example, if the User used a wallet, Knteer Solution Private Limited will make an appropriate charge reversal to the same user wallet.

  4. In the event of cancellation and refund of partially utilized tickets, upfront discount and promo code discount availed at the time of booking would be deducted from theĀ refundĀ amount.